Privacy Policy

Welcome to MyBindle, a comprehensive social networking platform that connects people through meaningful interactions, content sharing, and community building. This Privacy Policy explains how we collect, use, protect, and share your information when you use our mobile application and related services.

1. Information We Collect

Personal Information

When you create an account and use MyBindle, we may collect:

• Account Information: Name, email address, phone number, date of birth, password
• Profile Information: Profile photo, cover photo, bio, nickname, location (country/city), gender, relationship status, education, job, interests
• Verification Data: Government-issued ID or documents when required for account verification
• Contact Information: Address, website, and other contact details you provide

Content and Communications

• Posts and Stories: Photos, videos, text, audio files, and other content you share
• Messages: Direct messages, group chats, voice and video call data
• Comments and Interactions: Likes, comments, shares, and other engagement activities
• Drive Storage: Documents, images, videos, and files you upload to your personal drive

Usage and Device Information

• Device Data: Device type, operating system, unique device identifiers, IP address
• Usage Analytics: App features used, time spent, click patterns, and navigation behavior
• Location Data: Approximate location based on IP address or precise location if you grant permission
• Camera and Microphone: Access when you use photo/video features or voice/video calling

Financial Information

• Payment Data: Credit card information, billing address for premium subscriptions (Trial, Lite, Elite plans)
• Transaction History: In-app purchases, donations, and subscription payments
• Donation Records: Amounts and recipients for charitable donations made through the app

2. How We Use Your Information

Core Service Functionality

• Create and maintain your user account and profile
• Enable social features: timeline posts, stories, messaging, voice/video calls
• Facilitate connections with friends, groups, and pages
• Provide calendar and event management features
• Support file storage and sharing through our drive feature
• Process donations and charitable contributions

Personalization and Recommendations

• Customize your feed and suggest relevant content
• Recommend friends, groups, and pages based on your interests
• Provide personalized horoscope and astrology content
• Suggest events and activities in your area

Communication and Notifications

• Send push notifications about messages, calls, and app activity
• Provide customer support and respond to your inquiries
• Send important updates about our services and policies
• Enable real-time messaging and calling features

Safety and Security

• Detect and prevent fraud, spam, and abuse
• Verify user identities and prevent fake accounts
• Monitor for violations of our community guidelines
• Protect against security threats and unauthorized access

3. Information Sharing and Disclosure

With Other Users

Information you choose to share publicly (posts, profile information, comments) will be visible to other MyBindle users according to your privacy settings.

With Service Providers

We share information with trusted third-party service providers who help us operate MyBindle:

• Cloud Storage: Firebase (Google) for data storage and real-time database
• Video/Voice Calling: Zego UIKit for communication features
• Analytics: Firebase Analytics for app performance and usage insights
• Push Notifications: Firebase Cloud Messaging and Awesome Notifications
• Payment Processing: In-app purchase providers for subscription and donation processing
• Search Services: Algolia for enhanced search functionality

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Prevent or investigate suspected fraud or illegal activities

4. Data Storage and Security

Data Storage

• Cloud Storage: Your data is stored securely on Firebase (Google Cloud) servers
• Local Storage: Some data is cached locally on your device using Hive database for offline functionality
• Backup and Recovery: Regular backups ensure data availability and disaster recovery

Security Measures

• End-to-end encryption for sensitive communications
• Secure authentication and authorization protocols
• Regular security audits and vulnerability assessments
• Industry-standard data protection practices

5. Your Privacy Rights and Controls

Account Settings

• Profile Visibility: Control who can see your profile information
• Post Privacy: Choose who can see your posts and stories
• Contact Permissions: Manage who can message or call you
• Notification Preferences: Customize push notification settings

Data Rights

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Request your data in a machine-readable format
• Restriction: Limit how we process your data

6. Cookies and Tracking Technologies

MyBindle uses various technologies to collect and store information:

• Local Storage: Data stored locally on your device for app functionality
• Analytics Cookies: Firebase Analytics to understand app usage patterns
• Performance Monitoring: Firebase Crashlytics to identify and fix app issues
• Authentication Tokens: Secure tokens to maintain your login session

7. Children's Privacy

MyBindle is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your data.

9. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account Data: Until you delete your account
• Messages and Posts: Until you delete them or close your account
• Analytics Data: Up to 26 months for Firebase Analytics
• Payment Records: As required by applicable laws and regulations

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through the app or via email
• For significant changes, obtain your consent where required by law